Effective Date: September 14th, 2022
Integrated Digital IP, LLC (IDIGITALIP) and its affiliates’ and/or Licensors’ (“IDIGITALIP”, “Mobile Insight,”, “T-ROC Global”, “VIBAConnect”, “we,” “us,” and “our”) goal is to make design accessible to all. This Privacy Policy will help you understand how we collect, use, and share your personal information and assist you in exercising the privacy rights available to you. ACQUISOFT LLC D/B/A/ Mobile Insight uses this Privacy Policy under license from IDIGITALIP
Capitalized terms not defined in this Privacy Policy have the meanings set forth in our published Terms of Service.
This Privacy Policy applies to personal information processed by us, including on our websites (e.g., MobileInsight.com, trocglobal.com, VIBACONNECT.com, App.MobileInsight.com and any other websites that we or our licensors’ own or operate), our mobile applications, our application program interfaces, our design tool services, and our related online and offline offerings (collectively, the “Services”).
This Privacy Policy does not apply to any third-party websites, services, or applications, even if they are accessible through ourServices. In addition, a separate privacy notice, available upon request if it applies to you, governs processing relating to our current employees and contractors.
The personal information we collect depends on how you interact with our Services.
Account Information. When you create a IDIGITALIP or Mobile Insight or VIBA account, we collect the personal information you provide to us, such as your name, email address, personal website, and picture. If you enable phone based two-factor authentication, we collect a phone number.
Payment Information. Where we sell products and services through the Services, we use third-party applications, such as theApple App Store, Google Play App Store, Amazon App Store, and/or services such as Stripe to process your payments. These third-party applications will collect information from you to process a payment on behalf of IDIGITALIP, including your name, email address, mailing address, payment card information, and other billing information. IDIGITALIP does not receive or store your payment information, but it may receive, and store information associated with your payment information (e.g., the fact that you have paid, the last four digits or your credit card information, and your country of origin).
Communication Information. We collect personal information from you such as email address, phone number, mailing address, and marketing preferences when you request information about the Services, register for our newsletter, or otherwise communicate with us.
Candidate Information. We may post job openings and opportunities on the Services. If you reply to one of these postings or otherwise provide us with your candidacy information, we will collect and process the information you provide to us.
Service Use Information. We collect information you provide to the Services for the purpose of providing the Services to you, which may include personal information such as information about your interactions with other users.
Customer Service Information (including Training and Quality Assurance). If you call or otherwise interact with IDIGITALIP’s (orMobile Insight’s or VIBA’s) sales, customer service or support personnel, we collect the information you provide to our representatives. In addition, we may record telephone calls or video conferences between you and our representatives for training or quality assurance purposes.
Student Account Information. If you qualify for Educational Use, we may collect information relating to your school and curriculum, such as your school’s name, school mailing address, school website and proof of registration. Note that, as provided in our published Terms of Service, the Services are only for users 13 years old and over.
Sweepstakes, Contests, Surveys and Events Information. In connection with sweepstakes, contests, surveys, conferences, and other events hosted, run, or sponsored by us, you may provide information to us, or we may receive information about you, such as name, email address, mailing address, demographic data, and any information specific to the event.
Automatic Data Collection. We collect certain information automatically when you use the Services. This information may include your Internet protocol (IP) address, user settings, MAC address, cookie identifiers, mobile advertising and other unique identifiers, details about your browser, operating system or device, location information (inferred from your IP address), internet service provider, pages that you visit before, during and after using the Services, information about the links you click, and information about how you interact with and use the Services.
With your permission, we may also collect information about your operating system’s installed fonts in connection with providing theServices to you.
Cookies, Pixel Tags/Web Beacons, and Analytics Information. We, as well as third parties that may provide content, advertising, or other functionality on or in connection with the Services, may use cookies, pixel tags, local storage, and other technologies (“Technologies”) to automatically collect information through the Services. Technologies are essentially small data files placed on your device that allow us and our partners to record certain pieces of information whenever you visit or interact with our Services.
Analytics. We use Google Analytics and other service providers to collect and process analytics information on our Services. For more information about how Google uses data, please visit www.google.com/policies/privacy/partners/. You can opt out of Google Analytics’ collection and processing of data generated by your use of our website by going to http://tools.google.com/dlpage/gaoptout.
IDIGITALIP Customers. If you use our Services on behalf of, or in collaboration with, an organization (e.g., your employer), that organization may provide us with information about you so that we can provision your account.
Third Party Services and Organizations. We may obtain information about you from other sources, including from third party services and organizations. For example, if you access our Services through a third-party service, we may collect information about you from that third-party service that you have made available via your privacy settings.
In this section we describe all the ways we use your personal data, and the legal bases we rely on to do so.
In certain situations, we require your data to pursue our legitimate interests in a way which is reasonable for you to expect as part of running our business and which does not materially affect your rights and freedoms. We have identified below what our legitimate interests are.
When we process your information based on your consent, you have the right to withdraw your consent at any time without affecting the lawfulness of processing based on such consent before it is withdrawn. To exercise your rights, see the Contact Us section of this Privacy Policy.
We use your personal information for a variety of business purposes, including:
1. Providing and managing the Services or information requested, such as:
This includes: the processing of all categories of information except for Candidate Information.
Legal Basis: Performance of the contract with you.Necessary for our legitimate interests to recover debts due to us. Necessary for our legitimate interests to respond to and communicate with you (where we do not have a contractual relationship or legal obligation to do so). Necessary to comply with a legal obligation (including national data protection and consumer protection laws, for example to respond to requests in relation to personal data processed about the individual)
2. Communicating with you about your account, activities on our Services and Privacy Policy or terms of service changes. This includes: the processing of your Account Information Communication Information,Service Use Information, Student Account Information, Sweepstakes, Contests, Surveys and Events Information and Customer Service Information.
Legal Basis: Performance of the contract with you.Necessary to comply with a legal obligation (including national data protection and consumer protection laws).
3. Administering and protecting our business andServices (including troubleshooting, data analysis, testing, system maintenance, support, reporting, internal quality control and safety and hosting of data).
This includes: the processing of your Account Information,Communication Information, Technical Information, Service Use Information,Student Account Information and Customer Service Information
Legal Basis: Performance of the contract with you.Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganization or group restructuring exercise).Necessary to comply with a legal obligation (including national data protection and information security laws)
4. Using data analytics to improve our website, products/Services, marketing, customer relationships and experiences.
This includes: the processing of your TechnicalInformation, Service Use Information, and Customer Service Information.
Legal Basis: Necessary for our legitimate interests (to define types of customers for our products and Services, to keep our Services updated and relevant, to develop our business and to inform our marketing strategy).
5. Enabling you to partake in a prize draw, competition or complete a survey.
This includes: the processing of your Sweepstakes, Contests, Surveys and Events Information and Communications Information.
Legal Basis: Performance of a contract with you. Necessary for our legitimate interests (to study how customers use our products/services, and to develop them and grow our business).
6. Carrying out surveys for user research and analyzing your feedback.
This includes: the processing of your Surveys and EventsInformation and Account Information, Student Account Information, Communications Information, and Use of Services Information.
Legal Basis: Necessary for our legitimate interests (to study how customers use our products/services, and to develop them and grow our business).
7. Make suggestions and recommendations to you about goods or services that may be of interest to you.
This includes: the processing of your Account Information,Student Account Information, Communications Information, Service UseInformation, and Technical Information.
Legal Basis: Necessary for our legitimate interests (to develop our products/services and grow our business) (where consent is not required by marketing laws – in which case consent shall be relied upon).
8. Contacting customers and prospective customers about products, services, developments, and events we think may be of interest to you.
This includes: the processing of your Account Information,Student Account Information, and Communication Information.
Legal Basis: In certain situations, we seek consent before sending marketing materials to individuals and in such cases, consent is our lawful basis for sending marketing to you.
Where we do not obtain consent, we rely on our legitimate interests (to develop our products/services and grow our business) as our lawful basis for sending marketing materials to you.
If you have any questions about our marketing practices or if you would like to withdraw your consent or opt out of the use of your personal information for marketing purposes, you may contact us as set out in the Contact Us section of this Privacy Policy.
9. Delivering relevant content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
This includes: the processing of your Account Information,Student Account Information, Communications Information, Service UseInformation, and Technical Information.
Legal Basis: Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy). If required by marketing laws, we seek consent before serving advertisements to individuals and in such cases, consent is our lawful basis for sending marketing to you.
10. Collecting information through the device-based settings which you have enabled, and cross device tracking.
This includes: the processing of User Content (if provided by a user), including media that you choose to share.
Legal Basis: Consent.
11. Enforcing our agreements and complying with our legal obligations including to share information with law enforcement, the courts and other authorities.
This could include any personal data we process about you.
Legal Basis: Necessary to comply with a legal obligation(including national data protection, cyber security, subpoena compliance and surveillance laws). Necessary for our legitimate interests (to enforce our agreements, to seek professional advice, or to establish, exercise or defend a legal claim).
12. Recruiting and hiring, including considering your candidacy for employment.
This includes: the processing of Candidate Information andCommunication Information.
Legal Basis: Necessary for our legitimate interests (to screen candidates and consider your suitability for a position). Entry into a contract with you.
13. De-identifying data and creating aggregated information.
This could include any personal data we process about you.
Legal Basis: Necessary for our legitimate interests (to use personal information to create de-identified and/or aggregated information, such as de-identified demographic information, de-identified location information, and information about the device from which you access ourServices. De-identified and/or aggregated information is used for several purposes, including research, industry analysis, analytics, and any other legally permissible purposes.)
We may share any personal information we collect with the following categories of third parties:
Other Users of IDIGITALIP’s Services. When you use theServices to collaborate or interact with others, we will share certain information with your collaborators. For example, you can create content, which may contain information about you, and grant permission to others to see, share, edit, copy, and download that content based on settings you or your administrator (if applicable) select. In addition, some of the collaboration features of the Services display some or all your profile information to otherService users when you share or interact with specific content. For example, when you comment, we display your profile picture and name next to your comments so that other users with access to the comment know who made it.Similarly, when you join a team, your name, profile picture and contact information will be displayed in a list for other team members so they can find and interact with you. Please note that while we require all our users to comply with our acceptable use policy (you may request a copy by emailing to info@mobileinsight.com), we are not responsible for privacy practices of users who receive information about you through the Services.
The Public. Content can be made publicly available by you or others collaborating on it, and in such cases any information about you included in such content is also publicly available and can be indexed by search engines. You can check at any time whether content is public or private by viewing the content’s settings. In addition, in connection with your posting of content on IDIGITALIP Community, we will publicly share your picture, name, user handle, and Twitter (or other social networking site)handle (to the extent you have provided us with this information).
Service Providers. We may share personal information we collect about you with our service providers. The categories of service providers to whom we entrust personal information include service providers for: (i) the provision of the Services; (ii) the provision of information, products, and other services you have requested; (iii) marketing and advertising; (iv) payment and transaction processing; (v) customer service activities; and (vi) the provision of IT and related services. Third-party services include, for example, reCAPTCHA and anti-spam services provided byArkose Labs which are subject to their own Privacy Policy, help desk support services provided by Zendesk, and anti-spam services provided by Akismet subject to Akismet’s Privacy Policy.
Your Organization and Administrator. If you access theServices on behalf of an organization (such as with your organization’s domain)or have your account paid for by another party, we will share your information with that organization or paying party at its request and give such organization certain rights over your information. For example, your organization may request that we provide extra security controls around your account to protect information about your organization or your organization may request that we link your IDIGITALIP, Mobile Insight or VIBA account with your organization’s account to enhance collaboration. If you are the administrator of a team, organization, or other account holder within the Services, we may share your contact information with current or past Service users related to you, for the purpose of facilitating Service-related requests. Please note that your information may also be subject to your organization’s privacy policy, and we are not responsible for the privacy or security practices of our customers.
Third-Party Platforms and Services. We will share your personal information with third-party platforms and/or services if you have expressly consented or requested that we do so. Please note we do not endorse, screen, or approve, and are not responsible for, the practices or conduct of such third-party services.
Advertising Partners. Through our Services, we allow third-party advertising partners to set Technologies and other tracking tools to collect information regarding your activities and your device (e.g., your IP address, cookie identifiers, page(s) visited, location, time of day). These advertising partners use this information (and similar information collected from other websites) for purposes of delivering targeted advertisements to you when you visit third-party services within their networks. This practice is commonly referred to as “interest-based advertising” or “personalized advertising.” If you prefer not to share your personal information with third-party advertising partners, you may follow the instructions under the Your Choices heading below.
Disclosures to Protect Us or Others. We will access, preserve, and disclose information we have associated with you to competent law enforcement bodies, regulatory and government agencies, courts or other third parties if we believe doing so is required or appropriate to: (i) comply with law enforcement or national security requests and legal process, such as a court order or subpoena; (ii) protect your, our or others’ rights, property, or safety; (iii) enforce IDIGITALIP’s policies and contracts; (iv) collect amounts owed to us; (v) prevent financial loss or in connection with an investigation or prosecution of suspected or actual illegal activity; or (vi) if we, in good faith, believe that disclosure is otherwise necessary or advisable.
Disclosure in the Event of Merger, Sale, or Other AssetTransfer. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider, then your information maybe sold or transferred in accordance with our legitimate interests in administering our business as part of such a transaction, as permitted by law and/or contract.
All information processed by us may be transferred, processed, and stored anywhere in the world, which may have data protection laws that are different from the laws where you live. We endeavor to safeguard your information consistently with the requirements of applicable laws.
Where we transfer your personal information to countries and territories outside of the European Economic Area and the UK, which have been formally recognized as providing an adequate level of protection for personal information, we rely on the relevant “adequacy decisions” from theEuropean Commission and “adequacy regulations” from the Secretary of State in the UK.
Where the transfer is not subject to an adequacy decision or regulations, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this PrivacyPolicy. These include implementing the European Commission’s StandardContractual Clauses and Standard Contractual Clauses adopted pursuant to or permitted under Article 46 of the UK GDPR.
Our Standard Contractual Clauses can be provided on request. We have also implemented Standard Contractual Clauses with our third-party service providers and partners and further details can be provided upon request.
IDIGITALIP relies on Standard Contractual Clauses for the transfer of personal data. In addition, IDIGITALIP continues to comply with theE.U. - U.S. Privacy Shield Framework - U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union andSwitzerland to the United States.
IDIGITALIP has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield Framework, and to view our certification, please visit the U.S. Department ofCommerce’s Privacy Shield List (Look for Mobile Insight)
IDIGITALIP is responsible for onward transfers to our agents under the Privacy Shield Framework. With respect to personal information received or transferred pursuant to the Privacy Shield Framework, IDIGITALIP is subject to the regulatory enforcement powers of the U.S. Federal TradeCommission.
If you have any questions or concerns related to our Privacy Shield certification or to resolve any complaints about our collection or use of your personal information, you should first contact us using the information set forth below.
IDIGITALIP has further committed to refer unresolved complaints related to personal information to JAMS Privacy Shield DisputeResolution Program, an independent dispute resolution provider located in theUnited States made available free of charge. For more information or to submit a complaint visit: https://www.jamsadr.com/eu-us-privacy-shield.
Under certain conditions, more fully described on the Privacy Shield website, you may be entitled to invoke binding arbitration when other dispute resolution options do not satisfactorily resolve your concerns.
General. You have the right to opt out of certain uses of your personal information.
Email. If you receive an unwanted marketing email from us, you can use the unsubscribe link found at the bottom of the email, or elsewhere, to opt out of receiving future marketing emails. Note that you will continue to receive transaction-related emails regarding products or Services you have requested. We may also send you certain non-promotional communications regarding us and our Services, and you will not be able to opt out of those communications (e.g., communications regarding the Services or updates to our Terms of Service or this Privacy Policy).
Mobile Devices. We may send you push notifications through our mobile application. You may at any time opt out from receiving these types of communications by changing the settings on your mobile device.
Cookies and Interest-Based Advertising. You have the right to decide whether to accept or reject cookies. If you are in theEuropean Union, you can change your cookie preferences through our cookie consent tool, which you can access at any time by clicking the “cookie settings” in the footer of our website (you may need to log out of your IDIGITALIP account to access the footer). You can also stop or restrict the placement ofTechnologies on your device or remove them by adjusting your preferences as your browser or device permits. Please note that cookie-based opt-outs are not effective on mobile applications. However, you may opt out of personalized advertisements on some mobile applications by following the instructions for Android and iOS.
The online advertising industry also provides websites from which you may opt out of receiving targeted ads from data partners and other advertising partners that participate in self-regulatory programs. You can access these websites and learn more about targeted advertising and consumer choice and privacy, at www.networkadvertising.org/managing/opt_out.asp, http://www.youronlinechoices.eu/, https://youradchoices.ca/choices/, and www.aboutads.info/choices/.
Please note you must separately opt out in each browser and on each device.
“Do Not Track”. Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. We do not respond to DNT signals or similar mechanisms transmitted by web browsers.
In accordance with applicable law, you may have the right to:
If you would like to exercise any of these rights, please contact us as set forth below.
We will process such requests in accordance with applicable laws. To protect your privacy, we will take steps to verify your identity before fulfilling your request.
Please note that if you use our Services on behalf of an organization (e.g., your employer), that organization may be responsible for fulfilling the individual rights requests referenced above.
We store the personal information we receive as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and/or comply with applicable laws. The specific retention periods depend on the nature of the information and why it is collected and processed and the nature of the legal requirement.
When we have no ongoing legitimate business need or legal reason to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. You may request deletion of your personal information at any time as noted in “Your Privacy Rights”, above, but that will require you to delete your account with us, as we need your personal data to maintain your account.
We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy.
We may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of theServices. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Services, by mail or by sending an email to you.
The Services may contain links to other websites/applications and other websites/applications may reference or link to our Services. These third-party services are not controlled by us. We encourage our users to read the privacy policies of each website and application with which they interact. We do not endorse, screen, or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Visiting these other websites or applications is at your own risk.
This Supplemental California Privacy Notice only applies to our processing of personal information that is subject to the CaliforniaConsumer Privacy Act of 2018 (“CCPA”). The CCPA provides California residents with the right to know what categories of personal information IDIGITALIP has collected about them and whether IDIGITALIP disclosed that personal information for a business purpose (e.g., to a service provider) in the preceding 12months. California residents can find this information above, in the respective sections of this Privacy Policy, and below:
IDIGITALIP collects the following Categories of Personal Information:
IDIGITALIP Discloses to the following Categories of Third Parties for a Business Purpose:
As defined by the CCPA, IDIGITALIP does not sell personal information of California residents, nor do we have actual knowledge of any sale of personal information of minors under 16 years of age.
Verification. To protect your privacy, we will take steps to verify your identity before fulfilling your request. When you make a request, we will ask you to provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include asking you to log in to your account or verify your email address.
If you are a California resident and would like to exercise any of your rights under the CCPA, please contact us as set forth below. We will process such requests in accordance with applicable laws.
If you are a resident of Nevada, you have the right to opt out of the sale of certain Personal Information to third parties who intend to license or sell that Personal Information. You can exercise your right by contacting us as described below with the subject line “Nevada Do Not SellRequest” and providing us with your name and the email address associated with your account. As defined by Nevada Revised Statutes Chapter 603A, we do not currently sell Personal Information of Nevada residents.
The Services are not directed to children under 13, and we do not knowingly collect personal information from children. If you learn that your child has provided us with personal information without your consent, you may contact us as set forth below. If we learn that we have collected a child’s personal information in violation of applicable law, we will promptly take steps to delete such information and terminate the child’s account, or, if appropriate and possible, seek written consent from such child’s guardian.
If you are in the European Economic Area or the UK, you have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.
We may revise this Privacy Policy from time to time at our sole discretion. If there are any material changes to this Privacy Policy, we will notify you as required by applicable law.
If you have any questions about this Privacy Policy or our privacy practices, or if you wish to submit a request to exercise your rights as detailed in this Privacy Policy, please contact us at:
IDIGITALIP, 800 S. Douglas Rd., Suite 450, Coral Gables, FL33134, USA.
Email: support@mobileinsight.com